Frequently Asked Questions

How long does shipping take?
Our order processing time is typically same day or next business day if ordered by 11:00 AM. Our shipments typically take 2 to 4 Business days via UPS Ground or Motor Freight. The exact time depends on your location. Here are our typical shipping times by region:
- Southeastern United States: 1 to 2 Days
- Northeastern and Central United States: 2 to 4 Days
- Western United States: 3 to 5 Days

What is the thickness of each Sneeze Guard?
Our stock Sneeze Guards are usually 1/8" inch thick. Custom orders can vary in thickness.

How many stands come with each Sneeze Guard?
It depends on the Width of the Sneeze Guard:
- 18" to 36": 2 stands included
- 37" to 48": 3 stands included
- 49" to 60": 4 Stands included

Do you accept custom orders?
Yes. Please, contact our sales team for a quote on your unique order.

Do you offer returns?
Due to Covid 19 contamination we do not offer returns for Covid 19 related products. All other products need to be reviewed. Please, contact our support team for more information.

Do you offer expedited shipping?
Yes, please contact our support team for a custom quote on faster shipping for your order.

What form of payment do you accept?
Our website Checkout provides many secure, built in payment methods. In addition, we accept mailed checks, wire transfers, and ACH payments. Please, contact our support team for more information.
Here are the built in payment methods provided on our website Checkout:

How do I find tracking information for my order?
You should have received an email with a tracking number and a link to view tracking information (remember to check your spam folder). If not, try logging in to your account on our website to view order history. Otherwise, contact our support team and we will be happy to assist you.